From 17th of May 2023, all Mobile Network Operators in Nigeria (MTN, Airtel, Glo, and 9mobile) will implement a harmonized (unified) set of shortcodes for all telecom services.
With the harmonized codes, all Telcos will use same code for Airtime recharge, Data, balance checks etc.
Here are the new codes as approved by the NCC: –
300 is the code for Call Centre/Help Desk on all mobile networks
-301 for voice Mail Deposit
-302 for Voice Mail Retrieval
-303 for Borrow Services
-305 for STOP Service;
-310 for Check Balance
-311 for credit recharge.
-312 is for Data Plans.
-321 is for Share (data and airtime) services.
-323 to check Data Plan Balance
-996 is now for verification of subscriber identity module (SIM) registration or NIN-SIM linkage.
-2442 is retained for Do-Not-Disturb (DND) unsolicited messaging complaint management.
-3232 is also retained for porting services, otherwise called mobile number portability. Please share.